January 2016 - Major fire totally consumes mid town Apia Fleamarket.
Federal Pacific Insurance came to the rescue by responding promptly to the claim lodged by the Samoa Land Corporation (S.L.C) following the major fire that destroyed the Savalalo Flea Market on 16 January 2016. The Savalalo Market owned by Samoa Land Corporation was completely burnt to the ground.
“We are grateful with assistance from Namulauulu and his team at Federal Pacific Insurance,” said the Chairman of the S.L.C Board, Tupuola Sione Malifa. “They turned up at the site straight after the fire and have rendered a great deal of assistance in the recovery process.
“The fact that they paid our claim within a few days after the fire says a lot about Federal Pacific, as they settled with us over and above on what we are entitled for under the Policy.
“The payment today will certainly help us moving forward.”
General Manager FPI Samoa, Namulauulu Sami Leota, said their company values the relationship with S.L.C and their decision will eventually help the thousands of people affected by the fire.
“Nothing is more satisfying for us as Insurance people when someone suffers a loss and we are able to put a smile on their faces,” said Namulauulu. “The claim was pretty much straight forward and we have been able to run our process smoothly with our Underwriters so we can pay this out this week,” he said.
“I’m glad we have been able to achieve this and paid the claim in full within five days after this major fire accident." The cheque was presented yesterday before the S.L.C Board at its monthly meeting at Vaitele.
HELP IN TIME OF NEED: Samoa Land Corporation Chairman, Tupuola Sione Malifa pictured top right received the full insurance payment of the flea market that was destroyed by Fire from Namulauulu Sami Leota, General Manager of Federal Pacific Insurance
Standing by our customers especially in their time of need is our guarantee and what really sets us apart from any competitors. It is our policy to pay out legitimate policy claims promptly without unnecessary delays.